CRM Reference

    Advertising_and_marketing > Customer service > CRM Reference

BetterManagement: Customer Service Resources
Internet resource for customer service (CRM) including: white papers, case studies, newsletters, scorecards, videos, books and webinars.

 
BizMat: Customer Satisfaction in the Construction Industry
Resources, worksheets, calculators, and articles relating to improving customer satisfaction in a construction/contracting company.

 
Nb of links = 2