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| Society of Consumer Affairs Professionals Professional association championing service, customer satisfaction & loyalty for professionals in consumer affairs, customer service, customer relationship management, inbound call centers & sales & marketing.
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Customer Care Institute (CCI) International customer care organization for customer service, consumer affairs, telemarketing and help desk professionals, providing information, research, advisory services, benchmarking, training and networking opportunities.
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European Centre for Customer Strategies A web community that covers all aspects of customer management, including strategies and technology selection and best-practice advice.
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Association for Services Management International (AFSMI) Fort Myers, Florida-based global organization dedicated to furthering the knowledge, understanding & career development of professionals in the services & support industry such as customer information support.
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Customer Support Consortium Non-profit alliance of technology companies developing strategies, business models and industry standards for the future of customer support.
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Distributed Management Task Force Industry organization for the development, adoption and unification of management standards and initiatives for desktop, enterprise and Internet environments.
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National Association of Service Managers Chicago, Illinois professional nonprofit association of product service executives.
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Help Desk Institute Colorado Springs, Colorado-based international membership organization, focusing on the needs of internal & external support organizations, setting standards, establishing certification & training programs, providing access to industry resources.
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Association of Support Professionals Watertown, Massachusetts international organization dedicated to the advancement of the technical support profession & a community where individual members can share ideas, insights & experiences with their colleagues.
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International Customer Service Association (ICSA) Membership association dedicated to promoting the development & awareness of the customer service profession through networking, education & research.
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Supportgate.com IT support services online community, a service of the Software Support Professionals Association.
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