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| AG Smith Consulting and Training An independent consulting firm specializing in call center consulting and general telecommunications consulting services to businesses.
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Cognetics Corp. Provider of software design, development and consulting, supporting large organizations in knowledge management systems development and Legacy re-engineering. Services are provided to multiple industries.
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Helpdesk User Group - CSM Group (UK) Orpington, Kent global company championing customer service & providing events, publications (owns Customer Service Management), consultancy, telemarketing & training.
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Holldon Telemanagement Group Consultancy that provides options and opportunities for outsourcing telemarketing programs.
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Carlson Marketing Group A relationship marketing company designing strategies and solutions focused on employees, channels, customers and consumers. Based in Minnesota.
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Colin Pearce's World Sales Center (Australia) Speaker & consultant site providing advice for direct sales, marketing & customer service on the Internet or face to face.
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ACCENT Marketing Services, LLC Headquartered in Louisville, Kentucky; comprehensive customer relationship management company that designs, develops and implements complete database marketing campaigns, customer data intelligence solutions and customer service programs.
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Cooper Research Group Customer satisfaction and market research consultants who help companies understand their customers' satisfaction with products and services, their marketplace, and their competitors.
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Intrinsic Customer relationship management specialist focusing on delivering integrated and scaleable processes and systems supporting the full marketing process. Based in England.
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Barnhill Associates, Inc. Provider of systems analysis and integration services for business process automation, business applications development and network solutions; also a provider of technical services. Services are provided to multiple industries. This company w.
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InfoQuest Business process review specialist providing custom business-to-business customer satisfaction surveys.
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Custom Customer Service Call center training and consulting company that purports to streamline operations, enhance technology and improve performance. Offices in Franktown, Colorado and Raleigh, North Carolina.
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Customer Satisfaction Measurement Los Gatos, California-based research company specializing in external and internal customer satisfaction measurement.
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Keane's Capabilities Customer Relationship Management Enterprise Solutions for the Front Office.
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DeGarmo Group Human resources consulting firm offering turnover reduction systems including a call center fit index to test applicants for customer service representative and telemarketing postitions.
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Cyber Dialogue Internet customer relationship management company providing products & services enabling Internet businesses to build & manage their customer relationships: CRM platform, database marketing & analytical services; headquartered in New York, New Y.
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PricewaterhouseCoopers (PwC) Professional services firm providing audit, assurance, financial, human resource, management, business process outsourcing and tax consulting services.
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Competitive Business Strategy Group (CBSG) Consulting and training company that focuses on customer retention and loyalty.
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Bell Canada - Contact Centre Solutions Firm offering customized end-to-end solutions for the contact center environment, including network solutions, equipment, voice and data integration, online solutions, application development, consulting and training.
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Performance Telemarketing, Inc: Customer Service Outsourcing Offers call center outsourcing consulting services at no charge. Provides multiple quotes for IB/OB teleservices from professional call center agencies.
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Data Instincts Company providing database marketing solutions for customer relationship management (CRM), direct marketing and e-CRM.
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BC-Group International Call center/enterprise management consulting firm specializing in partnerships with customer organizations to achieve significant performance capabilities in customer service, quality, productivity and sales.
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Bare Associates Company designs comprehensive customer service feedback programs for companies.
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Salesforce.com: Customer Service Consulting Offers customer service consulting, implementation services, and training, including change management, and process optimization.
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Customer Service Consultancy focusing on customer service change efforts and providing seminars, speeches and services.
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