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Provides listings of customer service seminars, conferences, and event nationwide, including searches by category and location.
Provider of customer service education and training materials, including videos (free previews, rentals, purchase), CD-ROMs, audiocassettes and books.
Performance consulting and development company providing systems and teaching to improve the performance of their sales, support and service professionals, managers and executives.
Offers ability to borrow and exchange training programs with membership in video, CD and DVD lending libraries of customer service training programs.
Call center/enterprise management consulting firm specializing in partnerships with customer organizations to achieve significant performance capabilities in customer service, quality, productivity and sales.
Industry organization offering training programs, educational resources and consulting for call-center management professionals.
Firm offering customized end-to-end solutions for the contact center environment, including network solutions, equipment, voice and data integration, online solutions, application development, consulting and training.
Designed for front line service personnel and includes manager support materials. Online previews and free shipping of online orders.
Warwickshire-based consultancy in performance improvement providing resources & training courses in sales, management, tele-sales & customer service.
Consulting firm specializing in call center management, offering a call center supervision certification program covering management techniques and new technology.
Provides customer service training courses, designed to build exceptional customer loyalty and provide world class customer service.
Orpington, Kent global company championing customer service & providing events, publications (owns Customer Service Management), consultancy, telemarketing & training.
Provider of on-site, customized telemarketing and call center training and consulting solutions.
Customer service seminars worldwide locator page provided by the Resource Center located in Western Springs, Illinois.
Offers skill-based customer service training seminars available across the US and Canada in private or open formats.
Customer service consulting firm offering call center management and design, as well as marketing strategy and planning services.
Continuing-education programs offered in customer service and sales for the call center agent, oriented toward satisfying the training needs of the industry as well as prospective agents.
Provider of products and consultant services with expertise and training programs in customer service and sales performance.
Producer of simulation-based training software for the corporate sector, offering training in call centers, coaching and project managment.
Center focuses on education and research in customer service and satisfaction and provides companies with related services.
Provider of products and services designed to help companies increase customer satisfaction levels.
Portal that offers education and training seminars, consulting services and research services to call center professionals.
Provides motivating public conferences designed to improve selling techniques, management skills, and employee and customer relationships.
Provider of scalable and integrated web-based customer care and customer interaction management solution with expertise in online and traditional call center technologies.
Offers customer service, technical support, and e-mail training programs that are customer-focused and skills-based.
Web-delivered platform with an online library and interactive quizzes designed to help employees improve their customer contact skills. From Telephone Doctor.
Company designing and delivering customized sales and customer service training programs.
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