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| Call Center Glossary (Incoming Calls Management Institute)
| Introduction |
Call Center Related Resources on the Internet (Pipkins, Inc) A range of links for those involved in the setting up and managing of call centers and help desks
| Introduction |
Enterprise.frost.com - Strategic enterprise communications solutions industry analysis, consulting, research, news and commentary.
| Introduction |
Project-Management-Software.org - Project management software, human resource management, customer service, call center,time management,calendar software
| Introduction |
TMCnet: Your Online Resource For CTI, Internet Telephony, And Call Center Solutions
| Introduction |
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