Technical Support

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PHP Live Support and Live Help Desk Software
Live support software powered by PHP and MySQL. Unlimited operators, PUSH pages, traffic monitor and more. Free trial available.

 
Microsoft's Windows Home Pages
Links to Microsoft's various versions of Windows home pages that contains downloads, tips, support, and more.

 
Windows NT/2000 Tips, Tricks, Registry Hacks and more...
Presented by Windows 2000 Magazine.

 
NTWare.com
Offers software downloads organized by operating system.

 
HelpShare
Question and answer marketplace that allows users to ask questions, receive answers from other users and compensate those users that answered the question.

 
TechKnow-How.com
Providers of computer-related technical solutions via a searchable knowledge base, email, online chat or phone for small businesses. Services range from free to fee-based.

 
GWI Software
Developer of help desk customer service software. Products are sold to multiple industries. This company was capitalized by private investment.

 
Help Desks: Conference & Seminar Presentations
Offers downloadable Powerpoint seminar presentations on ''Key factors in help desk success' and 'Quality and the Role of the Help Desk' from The Robert Gordon University.

 
Helpdesk.com
Designed for IT professionals seeking Help Desk, Call Center, and related product and industry knowledge.

 
Eden Corporation: Internet Help Desk Application
Offers a Lotus Notes based software application designed to manage internal and external help desks, call centers and other customer support services.

 
Smart Computing
Monthly publication that provides step-by-step instructions and how-to solutions for all day-to-day computer tasks and applications.

 
Tom's Hardware CPU Guide
CPU information, reviews and resources.

 
Windows 2000 Frequently Asked Questions (FAQ)
By Windows 2000 Magazine Network.

 
Qualte: Help Desk Services
Provides scalable, hosted help desk software services designed for rapid implementation, quick response times, and maximized customer retention.

 
QSupport
Company that integrates traditional Indian IT skills to provide clients with online computing and Internet support.

 
Xencoders: Help Desk & Customer Support
Provides live customer service with ChatAnywhere, a web-based chat solution designed for customer support, sales chat, and live help.

 
Intuit IT Solutions: IT Help Desk Solutions
Offers Track-It! help desk software for call tracking, problem resolution, and asset mgmt. Track-It! optimizes existing support processes. Free demo.

 
Kemma Software: BridgeTrak Suite
BridgeTrak help desk software manages trouble tickets and call center issues. Offers customer self-help and auto issue escalation tools. Free demos.

 
Expertcity.com, Inc.
Provider of an e-commerce site that provides users with advice and information from experts in techincal topics. Parent/holding company with a high tech unit involved in video/audio streaming. Services are provided to multiple industries. Thi.

 
How to Choose Help Desk Software
By Summit Online, a source of information for enterprise management.

 
The Help Desk FAQ
Global resource for helpdesks, customer service, distance learning and technical support.

 
MyHelpdesk.com
Online computer help directory.

 
Parature: Help Desk Solution
Designs Web-based technical support and help desk solutions. Includes request ticketing, customer chat, self-help database, and contact mangement.

 
Elementool: Help Desk Tool
Offers a Web based help desk tool designed to store the messages received from and sent to customers in a database. Allows tasks to be assigned.

 
Internet Resources for Help Desks
Links to help desk resources from The Robert Gordon University.

 
Help Desk Institute
Colorado Springs, Colorado-based international membership organization, focusing on the needs of internal & external support organizations, setting standards, establishing certification & training programs, providing access to industry resources.

 
Revelation Helpdesk: Help Desk Tools & Services
Offers 100% web-based help desk solution that includes call logging, tracking and escalation, time reconciliation, and reporting.

 
Tek-Tips
Provides technical support forums for computer professionals to help each other with their work.

 
MSDN Online Library
Essential resource for developers using Microsoft tools, products, and technologies. It contains a bounty of technical programming information, including sample code, documentation, technical articles, and reference guides.

 
helpanswers.com
Provides a searchable 'Knowledge Base' database as well as online tutorials.

 
ExDesk.Com
Providing a browser based help desk solution for IT support, service providers and web based businesses.

 
Poly Partners: Remote Technical Support
Offers remote monitoring services which provides remote access and diagnostic testing to fix problem or determine if an on site visit is necessary.

 
Search Win2000
Windows NT/2000 specific search engine that provides news, resource links, tips and chats with Windows experts on specific topics.

 
eHelp Desk
Online source for help desk information.

 
Microsoft TechNet
Provides articles and solutions to Microsoft products. The information is divided into Top IT Topics.

 
Zoyto: Help Desk Services
Provides multilingual customer help desk services for companies. Includes tech support, order status and repair status services.

 
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