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Offers customizable customer relationship management software, knowledge management tools, contact management software, and sales force automation products and services. Based in Atlanta, Georgia.
Software that provides process, workflow and information to enable effective customer relationship management (CRM) within the marketing department.
Provider of call center CRM solution. Designed for multiple inbound and outbound calls. Includes CTI, database integration, call blending and more.
Developer of HELP!Desk(tm) customer service and technical support software for Windows and DOS. Provider of custom systems and applications software programming services and web page design services. Products and services are sold to multiple .
Provider of service sales automation (SSA) software for selling and managing service contracts on the Internet.
Developer of CRM software for small to midsize businesses with integrated solutions like accounting, inventory, sales, eCommerce and more.
Provider of computerization consulting and custom applications software programming services for the manufacturing and distribution industries. Developer of ActionWare400(tm) contact management systems software. Software runs on IBM AS/400 pla.
Everest, an integrated CRM software solution with accounting, inventory, ecommerce, pos, sales, shipping, customer service and more. Free demo CD.
Offers instant messaging platform for business communications as an application service provider.
Software provider for technology enabled selling, customer support automation, sales force automation and ecommerce web sites.
Consulting firm that focuses on customer relationship management technologies through product training, application development and integration and systems administration.
Provider of scalable Internet customer support services including turnkey outsourced technical support and customer care solutions.
Developer of J2EE-compliant, multichannel e-CRM Systems built on BEA Weblogic Server technology.
New York, New York company providing training & support solutions for the mobile user of technology dealing with customer relationship management.
Pittsburgh, Pennsylvania based manufacturer of CRM software applications.
Web based customer service and call center.
CRM software especially suited to service companies and value added resellers. Includes modules for dispatching technicians and spare part tracking.
Developer of CRM and database software for defect tracking, help desks, sales automation, customer management, contact management and call center.
Supplier of customer assistance software for the Internet including Web, Email and Live Assistance.
Provider of electronic customer relationship management (eCRM) solutions.
Provides solutions for customer self-service, employee self-help and enterprise knowledge management.
Develops, markets and supports Internet-based software products in two primary categories: Workflow and Customer Relationship Management. Based in Clearwater, Florida.
Developer of Contracts(tm) a business-to-business solution that enables ebusiness to administer contracts and collaborate with their customers over the Internet. The software runs on Windows 95, 98 and NT. Products are sold to multiple industr.
Platform that allows for event-driven mobile communication exchange between companies and customers.
Providing customer relationship management (CRM) application suite that automates the sales, marketing, customer service and call center functions for mid-market companies.
Company offering web based customer management and business process software products and solutions marketed to small to mid size companies.
Provider of Microsoft CRM software installation, integration, training, maintenance and support.
Sells CRM software designed to manage customer information and coordinate sales, marketing and service activities. Integrates with accounting packages.
Provider of consumer-to-business customer management software and services designed for customer services.
Developer of multiple customer service interaction applications which enable companies to unify, integrate and optimize customer relationships. Products are sold to multiple industries. This company was capitalized by venture capital.
Provider of automated email solutions that improve Internet-driven communications.
Offers a set of tools that enables enterprise to act in synchronization with every single customer.
Provider of location-ready applications for targeted and personalized marketing campaigns, content distribution, CRM and enterprise solutions.
Developer of integrated customer management software. Provider of customized software applications. Software runs on Windows, NT and platforms. Company also develops a software called JAS Ensemble(tm) which has multiple functions including: c.
Offers Microsoft CRM sales, support and integration, a customer relationship management system for marketing and sales to manage customer accounts.
Provider of Internet business-to-business customer service application hosting services. Products are sold to multiple industries. This company was capitalized by venture capital.
Provider of outsourced online customer service and support solutions that can be deployed via web sites and intranets.
Offers Track-It! help desk & CRM software for advanced call tracking, problem resolution, and employee/customer self-help via the Web. Free demo.
Provides enterprise level marketing automation, relationship management, event planning and business development tools.
A customer relationship management application suite that automates the sales, marketing, customer service and call center functions for mid-market companies. Cedarburg, Wisconsin.
Specializes in customer relationship management systems for organizations involved in project orientated and high value sales. Based in London.
A provider of customer relation management software to enable contact with customers by providing self-service and assisted service. Offices in the United Kingdom and Seattle.
Provides Internet customer service via voice, e-mail, live interaction and hosting.
Provider of automated, customer-centric business solutions that integrate your 'front office' functions, improve productivity.
Provides a CRM program that tracks communications with existing and prospective customers giving customized management reports.
Specialize in the development, implementation and support of enterprise-wide system solutions for large- and mid-sized organizations.
Application service provider for sales, marketing and channels performance management solutions including lead assignment and tracking, customer relationship management (CRM) and marketing database management.
Provider of enterprise-wide, customer-centric e-business solutions to organizations worldwide.
A provider of customer relationship portals.
Provides development technology, application servers and customizable applications for e-Business and Customer Relationship Management.
Enterprise software and services for customer relationship management, including call center management, sales force automation, defect management, returns processing and customer surveys.
Provider of ebusiness customer care solutions over the Internet for small-to-medium sized enterprises and dot-com companies.
Provider of Web-based customer service solutions such as automated, online customer service, online surveys, data analysis and marketing for the Internet and Intranet environments.
Provides an integrated suite of CRM-related software applications designed to optimize customer attraction, growth, and retention.
Developer of Dominion(tm), a customer service/helpdesk software package. The software runs on Windows, Novell and compatible systems. Products are sold to multiple industries. This company was capitalized by private investment.
Provider of scalable business applications, including ecommerce, customer relationship management (CRM), financial management and back office.
Authorized Goldmine software reseller that specializes in customer relationship management (CRM) software.
Provides an exceptional virtual customer service department of highly skilled Customer E-service Representatives (CERs).
Outsourced customer care provider, with multi-channel communications technology, data capture and mining capabilities, and insights into customer needs, buying behaviors, and communications preferences.
Provider of software solutions for sales, marketing, customer and support solutions for small- to medium-sized businesses.
VisNetic MailFlow is an email customer service solution, designed specifically for small to medium sized businesses.
Customer relationship management consulting firm specializing in GoldMine and HEAT installation, implementation and training.
Develops enterprise-wide customer relationship software that helps organizations increase sales effectiveness, build customer relationships and track performance.
Sells software designed for marketers featuring CRM functionality. All contact, lead, campaign & interaction information is related to each prospect.
Application service provider of private-label, online customer relationship management software.
Company providing sales automation tools and customer relationship systems for sales and marketing teams.
Specialty is building Web-enabled applications for eCommerce, Internet sites, Intranets and Extranets. This includes CRM, order management, human resource, conference management, accounting, supply chain and project management systems.
Marketing, sales and service software for small and medium sized businesses. Based in New Boston, New Hampshire.
Develops sales automation software to fulfill, measure and track sales leads. Based in Marietta, Georgia.
Leverages the Microsoft .NET platform to provide software and services for discrete, to-order manufacturers.
A solutions integration unit of ManagedOps.com which sells, implements and supports business management software, and helps small and medium-sized companies automate and integrate key areas of business, including finance, manufacturing, field se.
Client Compass is custom software designed for coaches. Automate processes, eliminate paperwork, track information and follow-up with prospects.
Online CRM solution with integrated sales cycle and real-time dashboards designed to maximize ROI. Free trial and free white paper on integration.
Web-based system to manage your customers and prospects. Easy to use database to track all sales force activity and manage your leads.
Developer of SalesTalk, a sales and marketing database system, for use by Sales and Marketing personnel, designed to run in the Windows 95/98 operating environment.
Solutions provider focusing on business-to-business ecommerce, customer relations management and business intelligence.
Offers relationship-based marketing, reseller channel, sales support and customer care software solutions.
Provider of customer relationship management software solutions designed specifically for the packaging industry.
Enterprise-wide customer relationship management publication, focused on customer service & support, for senior-level and management readership across all vertical industries.
Developer of CallBack(tm) client/server enterprise-wide customer relationship management software with functionality in the areas of sales, marketing and customer spport. The product allows for management (internally and remotely) of contacts a.
Deerfield, company delivering a electronic CRM (e-CRM) products and services, including e.PACSM, a multimedia platform that supports integrated, e-commerce-based customer interaction capabilities; a unit of APAC Customer Services, Inc., a provid.
Provides and hosts a completely Web-based chat service designed to improve customer support through real time communication.
Designs, develops, markets and supports fully integrated ebusiness enterprise applications for global manufacturing, distribution, customer relationship, and financial management.
Integrating business consulting services, e-business and traditional technology capabilities, and industry knowledge.
Real time customer service on the Web with no downloads or plug-ins.
Provider of customer relationship management (CRM) solutions and knowledge management products for the professional services industry, offering an alternative to sales force automation software for those seeking to cultivate stronger client rela.
End to end business intelligence solutions from IBM.
A provider of customer relationship management solutions for enterprise marketing automation. Based in Englewood, Colorado.
Company providing automated response technology with natural language processing techniques for the online customer service market on an ASP basis.
Developer of knowledge management and knowledge base solutions, focusing on itelligent self help applications.
Helps optimize interactive relationships between companies and their customers.
Provider of analytical customer relationship management (CRM) and marketing automation solutions for data mining and predictive modeling, customer interaction and campaign management, real-time personalization and reporting.
Free business software directory with information on thousands of products in the areas of infrastructure, supporting operations, knowledge management, customer relationship management and communications.
Contact Tracking web-based CRM software system allows users to track leads in real time throughout the sales cycle.
Offers directory of customer relationship management software vendors. Includes vendor profiles, resources, and RFP submissions.
Developer of technology for web marketing which includes the NetAcuity(tm) line of solutions, to provide businesses with reliable geographic information about web site visitors. This also enables organizations to tailor web-based advertising an.
Providing Internet Customer Care (ICC) and Electronic Bill Presentment & Payment (EBP&P) solutions for industries including communications, utility and financial services.
Developer of software systems that optimize member acquisition, enrollment and retention for the healthcare and insurance industries.
Provider of software and analytic consulting that allows users to measure, analyze and report on key business metrics.
Provider of software designed to monitor customer experience with e-commerce sites. Products are sold to multiple industries. This company was capitalized by venture capital.
Provider of computer-based solutions and services for mechanical engineering product development. IronCAD(tm) is a solid modeler for collaborative design across enterprises. SolidTools(tm) is a 3D design leverage application which combines 3D .
Creator of relationship management software.
Outsourced customer care provider with a mix of traditional call center and ecommerce technologies and services.
Provider of an online platform that creates a virtual community linking customer service staff and affiliates.
Developer of Commence(R) customer relationship management software, e-business applications software Allure(R), project management software, help desk software, contract management software and sales automation software. Products are sold to mu.
Creator of a wireless customer relationship management software.
Company offers customizable web-based contact, lead, and workflow management. Includes marketing campaigns, 360° customer views, and custom reporting.
Maker of CRM solutions for Novell NDS and GroupWise.
Products for automating and managing sales, marketing, and customer service relationships between employees, business partners and customers over the Internet.
Provider of customer value management applications and strategic capabilities for wireless devices.
Developer of a scalable customer relationship management system that allows database administrators or information technology staff to easily make changes as circumstances require.
Application service provider developing applications for businesses to manage customer and sales information and process billing and payments.
Provider of Customer Relationship Management (CRM) solutions for distribution companies.
DoCRM provides web-based CRM solutions needed to successfully acquire, maintain, and grow sales.
Implements CRM software for New England firms. Expertise in CRM strategy, process, technology and CRM packages including Microsoft and SalesLogix.
Offers software for managing information and daily business operations, including customer relationship management (CRM) across multiple stores.
Web-based SFA and CRM system designed to manage contacts, accounts, build forecasts, share calendars, and share documents for $15/month.
Services and products for creating a positive customer relationship online.
Internet and voice e-commerce portal solutions for relationship management.
Internet customer relationship management company providing products & services enabling Internet businesses to build & manage their customer relationships: CRM platform, database marketing & analytical services; headquartered in New York, New Y.
Dedicated to delivering a superior and personalized experience for all your online customers.
Delano Technology Corp. provides communications software that enables companies to rapidly automate business processes and personalize and manage interactions over the Internet with their existing and prospective customers, partners, suppliers a.
Provides sales force automation, customer service, order management, and invoicing software. Integrate with web site and/or ERP/accounting systems.
Respond to customer needs fast with BridgeTrak Suite help desk software. Versatile software for Windows and Web manages trouble tickets. Free demos.
Free text and voice over IP customer relationship management software (CRM).
ASP of web-based customer interaction technologies that integrate with and complement traditional customer relationship management (CRM) solutions.
Sells the IT-PowerPAC, designed to put complete control of the entire IT technical support processes in one, convenient location.
Provider of Internet access services, hosting services, e-mail services, domain name registration services, web page design services, network consulting services and custom software applications programming services. Products and services are s.
Provides the Oracle Small Business Suite, featuring CRM integrated with accounting, customer service, order processing, and billing. Free trial.
Silverline Technologies provides a broad range of services, including application development, migration and maintenance, and e-business solutions.
Designed to optimize one-to-one and one-to-many relationships with customers by adding the element of human interaction to the Internet. Based in Cupertino, California.
Provide customer relationship management and sales force automation software. Located in Bloomington, Minnesota.
Developer of e-business rapid application integration and data migration software. Software runs on multiple platforms. Products are sold to multiple industries. This company was capitalized by venture capital.
Application service provider (ASP) that provides business software through a subscription model, including email and office suites, enterprise resource planning (ERP), customer relationship management (CRM) and database management.
Provider of proprietary ActiveDialog Solution Set CRM solution.
Offers scalable, hosted customer relationship management (CRM) software solutions designed for rapid implementation and maximized customer retention.
Customer communication management (CCM) solution for B2B and B2C applications, such as sales and marketing, customer support and internal communications. From C3Gateways.
Developer of integrated ebusiness, sales and marketing solutions that enable companies to provide personalized customer interactions across all enterprise sales channels.
An integrated platform for managing all sales and service mediums such as Internet, retail, call center, catalogs, TV/Radio and wireless devices. Headquartered in Delray Beach, Florida.
Provider of a single, non-modular CRM system that integrates sales, marketing, service and accounting.
Provides the foundation for an integrated, end-to-end approach to IT service management.
Offers a full suite of modules integrated into one online customer support solution. Self service, service ticket, and administration modules.
Provider of contact center applications for customer service purposes.
Developer of expert systems software packages. Emerald Empower(tm) is used for increasing problem resolution by automating the communications between technical support and customer service centers. The software runs on Windows 3.0 and higher o.
Provider of hosted application services, specializing in web-based billing and customer care software. Products are sold to the communications industry. This company was capitalized by venture capital.
Offers software solutions to streamline the sale of products, including online catalog management, interactive selling and product configuration.
Provider of real-time customer service products through live 'weberators'.
Developer of software that extends CRM and ERP applications to facilitate interaction between buyer, vendor and partner teams.
Snap survey software for customer relationship management provides full facilities for questionnaire design, data entry, tabular and graphical analysis, and the product is supported by regular updates and newsletters. Offices in the UK and the U.
E-Z Data's insurance software for insurance companies, broker-dealers, agents and investment advisors offers a Web-based enterprise CRM platform.
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