| Customer Relationship Management (CRM) Publications Management > Management consulting > Customer Relationship Management (CRM) Publications |  |
Web-based independent publication reporting on the call center industry — about everything that goes into the connection between a company and its customers.
Magazine which helps top-level executives align their technology investments with their business strategies in order to gain a competitive advantage using technology.
Publication providing news for people who develop and implement post-sale IT support strategies: IT installation, configuration, integration, system management, training, platform migration, network and security management, and ongoing maintenan.
Offers three publications: The Customer Service Newsletter (monthly newsletter for customer service and call center managers); The Customer Communicator (monthly training and motivation newsletter for frontline service representatives); Executiv.
Monthly business newspaper which covers news about people who are responsible for developing and implementing their company's customer contact strategies, from telephone-based to web-based solutions.
Monthly publication which covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.
Magazine for the enterprise network manager and other communications professionals which provides in-depth analysis of networking technology, trends, management issues, pricing and regulation.
Enterprise-wide customer relationship management (CRM) publication which focuses on customer service and support for senior-level and management readership across all vertical industries.
Computer Telephony Magazine and its expert editorial staff guides developers, resellers and end-user organizations in evaluating, purchasing and implementing products and services that add modern-day, computer-driven intelligence to business com.
Magazine published by CXO Media Inc., a subsidiary of IDG, in order to serve non-technology business executives with industry and technology information.
Online publication which assists Digital 1000™ companies in web-enabling their support organizations and serves Internet businesses by providing information on customer service on the Internet.
Publication providing monthly information on inbound, outbound and customer service management.
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