Total Quality Management (TQM) Theory

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A Simplified Diagnostic Model
Site published by Lawrence E. Green, a TQM consultant in the areas of leadership development, quality management, and organizational behavior.

 
Elements of Quality
Lists the elements of total quality management.

 
BPubs - TQM
A collection of business publications and articles related to TQM.

 
The Big Ideas
Article criticizes the quality management theorist.

 
Quality Control Charts
Linked site from StatSoft's Electronic Statistics Textbook; page gives a comprehensive explanation of the use of statistical methods used for quality measurement and production processes.

 
TQM Basics
Descriptive and visual definitions of TQM concepts and theory; published by Integrated Quality Dynamics, a Total Quality Management product publishing and consulting company.

 
Six Sigma.us: Total Quality Management
Provides Six Sigma and Lean Flow services designed to improve an organization's measurable results. Features include University credit option.

 
TQM Terms
A dictionary of total quality management terms.

 
Re-engineering and Total Quality Management
Article by Organized Change Consultants on Re-engineering and TQM.

 
Using Multimedia and Simulation to Teach TQM
Paper in PDF format given at the University of Missouri in Rolla, January 1999.

 
Don't Let TQM Drain You Dry Without Any ROI
Paper by Stephen R. Schmidt and Mark J. Kiemele of Air Academy Associates and Tom F. Cheek, Jr. of Texas Instruments Defense Electronics Systems.

 
TQM And Organizational Change And Development
Excerpt from 'Total Quality Management in the Social Services: Theory and Practice by Thomas Packard; site published by Reid Moomaugh and Associates.

 
TQM at Ferris State University
Ferris State University site listing various TQM-related links and resources, including Ferris State courses and course materials.

 
TQM Systems
Experts in ISO 9000 Consulting, Management Systems, & Health Care Organizations.

 
Making TQM work in America
Paper by Jamshid Gharajedagi on total quality management philosophy.

 
The Quality Gurus
Article on the philosophies and tools of the quality gurus and how they can help a company.

 
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