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| Torcom Call Center A Madison, Wisconsin based call center, fulfillment, and integrated Internet services company.
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Mergers, Acquisitions and Offshore Partners Source for available call centers that are for sale and buyers ready to buy. We are also your connection to Asia Pacific call centers.
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Connections, Inc. Full service telecommunications consulting firm with a focus on call center analysis, implementation and re-engineering. Also features switching system analysis, application upgrades, and system moving or replacement process.
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Calonge and Associates, LLC. Design interactive telemarketing call flows, presentations and IVR solutions from the end-user's point of view. San Antonio Texas.
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Pinnacle Bay Resource Group, Inc. Provider of training, consulting, customer support and system management for enhanced call processing systems for medium to large organizations and telephone companies.
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Oetting & Company, Inc. Independent consulting firm dealing with the use of the telephone, call centers, and associated media for marketing, sales and service objectives. Based in New York, New York.
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The Brady Group Call center consultant firm providing management and technology consulting, project management and business reengineering.
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InTelegy Corporation Offers recruiting and staffing professional call center personnel, and on-site performance management services.
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Kramer & Associates Management consulting firm specializing in call center operations, Internet customer care, E-business applications, software integration, and technology deployment.
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All Pro Call Center Provides customer service, voice mail, and answering services.
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Cintech Provider of contact center solutions and services for small, mid-size businesses to global enterprises implementing departmental, branch office, and workgroup call centers. Also developed a IP-based e-contact center solution.
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RSA Teleservices Provider of consulting and support services in the development of contact centers for corporations in a variety of industries.
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Marketlink Provider of customer service, direct sales, and call center solutions in Central Europe.
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NPA Systems Provides solutions and systems integration services in the planning, selection, design and implementation of call centers, help desks and customer support technologies.
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West Corporation Provides customer acquisition, retention and growth. Based in Omaha, Nebraska.
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CallCenterOps Information for professionals in the call center industry, including a job board, product reviews, call center resources, magazines and news.
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Destination Excellence Inc. Call Center Services provider specilaizing in teleservice solutions. Headquartered in Austin, Texas, with offices in New Jersey and Washington DC.
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Call Center University Provides a wide range of educational programs to the call center industry ranging from an introductory Call Center 101 to the 1998 Symposium Series to a Professional Certification Program for call center managers, supervisors, and technical spec.
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ICB Toll Free News A source of toll-free and vanity-related information and support, working with the Small Business Administration's Office of Advocacy on toll-free and domain name issues, and advising corporate users, call centers, marketing firms and trade asso.
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Call Center News Service (CCNS) Provides answers to frequently asked questions pertaining to call centers.
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PowerHouse Consulting Telecommunications technologies consulting firm specializing in the areas of Call Center Solutions, Strategic Planning, and Call Center Management Training.
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Energy Enterprises Maximizes the performance of telemarketing, customer service, inside sales and customer retention departments.
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ePerformance Consulting Domestic and international call center consultants. Extensive hands-on management experience. Business development and outsource specialists.
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AG Smith Consulting and Training An independent consulting firm specializing in call center consulting and general telecommunications consulting services to businesses.
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Stevens Communications Provider of Internet systems integration services for call centers. Services are provided to multiple industries. This company was capitalized by venture capital.
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Weikert & Company, LLC. Merger and acquisition specialist dedicated to the call center and telemessaging industries.
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BC Group International Call center/enterprise wide performance consulting in processes, training, scheduling and attainment, customer service, performance measurement and management, leadership skills, hardware/software/network/CTI integration, and disaster recovery.
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Direct Marketing Consultants A Virginia Beach, Florida based telemarketing script design, consulting and website development firm.
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Support Center Solutions Conducts complete assessment of call center operations and offers call center management training, pre sales and post sales outsourcing.
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FutureCall Provider of strategic solutions for telephone marketing needs, including inbound, outbound and blended teleservices.
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Knowlagent Provider of Scheduled Learning™ technology for the call center industry.
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Centergistic Solutions Provides products in the following areas: Call center real-time communications systems, real-time agent monitoring systems, call accounting and consulting services. Centergistic Solution's subsidiary, Centergistic Latinoamerica, also markets and.
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Balentine & Associates Provides international call center consulting services with expertise in call center operations, automation, project management, sales and service delivery strategies.
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Kingsland Scott Bauer Associates Provider of call center designing, architecture, planning, interior design and project management services with experience in office, manufacturing, specialty buildings for colleges and universities, government facilities, recreational buildings.
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Pacific Call Center Solutions, Inc. Consulting firm providing management and technology consulting, project management and business reengineering for call centers.
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Dytel Provider of automated attendant and voice processing services.
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Instructional Systems Company, Inc. Provider of consulting and training services to call centers. Developer of Irene, workforce management software, which provides forecasts and schedules for the contact center.
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Call Center Solutions Inc. Call center consulting emphasizing development of employee interpersonal skills. A division of Workforce Management Solutions, Inc.
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How2TV.com Provider of business to business applications that deliver to partner's web sites rich media solutions that include streaming videos on how-to-do instructions designed to lower product returns, call center costs and increase brand equity. Servi.
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Network Direct, Inc. Independent consulting team providing objective, third-party advice to clients and call centers.
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Call Center Online Learning Center Provides articles, reference books, benchmarking studies, vendor yellow pages, and updates on technologies and practices for call centers.
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ROI Teleservicing, Inc. Provides consulting services specifically for firms using outbound telemarketing to contact consumers and businesses. Dania, Florida.
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Call Center Coach Provider of a resource package for call center professionals, including training, evaluation and guidance, updates on issues on call center professionals, products, services and information.
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Teknekron Infoswitch Developer of call monitoring software for call centers and IP Telephony solutions for call centers including Voice Over the Internet.
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Centre Calls Professional body for call and contact centers in the UK.
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PHONE PRO Conducts application training for call centers, help desks, consumer affairs, client care centers and inside sales.
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Andrew Wetzler and Associates Assists organizations with the development and improvement of telemarketing and tele-sales applications. Boca Raton, Florida.
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ProSavvy: Call Center Consulting Marketplace Online resource for call center consultants. Database features prequalified consultants and a network of registered users. Registration required.
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Performance Telemarketing, Inc: Call Center Consultant Offers call center outsourcing consulting services at no charge. Provides multiple quotes for IB/OB teleservices from professional call center agencies.
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Communication Service Center A customer service call center company providing inbound and outbound teleservices, fulfillment services, lead generation, order taking, direct response, data management programs and Internet help desk. Based in Margate, Florida.
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Response Design Corporation Provider of customer contact/ call center consulting, training, and technology products.
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Equant Provides service to multinational companies for seamless, managed communications, support and applications, wherever they do business.
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McKee Motivation Services in telemarketing and retention, tele-sales and tele-service, customer service sales, and call center sales and motivation.
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Call Solutions BAOA, Inc. is engaged in the business of operating call centers.
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IP Globalnet Provider of electronic contact management solutions, including technical help desk service and call center service.
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AT&T Call Center Solutions AT&T College of Call Center Excellence offers curriculum to help improve contact center performance and value.
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Kramer & Associates: Call Center Consulting Consulting firm specializing in web-enabled call centers. Expertise involves evaluation and implementation of strategies for personnel and operations.
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Starworks Systems, Inc. Provider of training and consulting services to improve employee telephone performance.
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ICMI Provider of seminars, publications and consulting services for call centers.
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ISC Consultants, Inc. Developer of Internet and intranet software tools and provider of related custom applications software programming and web site development services for Fortune 500 companies. The company specializes in Java, Corba, Activex and web database con.
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Weikert & Co. Source for available call centers that are for sale and buyers ready to buy. Also a connection to Asia Pacific call centers.
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Amtech Marketing A consulting and training company specializing in call center management. Company located in Franktown, Colorado.
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TeleDevelpment Services A full-service, international call center consulting company specializing in helping companies effectively use the telephone to perform sales, customer service, or marketing functions. Cleveland, Ohio.
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Info Wavz Provider of customer support outsourcing services.
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Telephone Doctor Customer service training company specializing in telephone skills, customer service training, communications, and coaching skills.
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Aequor Technologies Provider of multilingual call center and electronic services solutions in the US, Canada, Europe and India.
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ICB Consultancy A source for toll-free, vanity-related and domain name information and support focused on small businesses. Specializes in corporate users, call centers, marketing firms and trade associations, and regulatory/legislative issues.
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Stream International, Inc. Provider of online, outsourced and traditional technical and customer support call center services. Services include Emediate(tm) Customer Support Services, which are a combination of online customer support services. Products are sold to mult.
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The Verification Company: Call Center Consulting Offers custom solutions for call centers, utilizing digital telephony systems, automated internet transaction capability, and live voice service.
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White Pajama Provider of customer contact solutions including CRM, telephony, IVR, CTI, knowledge base, co-browsing and universal queue systems.
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Call Centre Coach Based in Australia, the company provides coaching and training to call center and telemarketing department.
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Sigmaworx: Call Center Specialists Conducts business and technical analysis with a company's call center staff in order to develop a custom strategy for success.
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AutoAnsa Provider of voice mail, audiotex telephone information, fax-on-demand and telephone auditing for call centers.
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Holldon Telemanagement Group Consultancy that provides options and opportunities for outsourcing telemarketing programs.
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Business Telecommunications Services (BTS) Supplier of enterprise call logging and directory solutions as turnkey systems and managed services.
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Ron Weber & Associates Provider of teleservices solutions, including inbound and outbound telesales, customer service and help desk support, lead generation, Web site support, fulfillment and consulting services.
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Precision Response Provider of outsourced customer care, providing a fully integrated mix of traditional call center and ecommerce customer care technologies and services.
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Comdial - Call Center Solutions Offers a flexible set of business tools to improve call center/customer service support.
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