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Manufacturer of automatic call center and electronic commerce systems and network interfaces; and provider of voice/data and systems integration and custom software development services. Designer and manufacturer of a suite of integrated call f.
A leading provider of lightweight communications headset products, amplifiers, and more. Specializes in cordless solutions.
Offers products for inbound, outbound, or blended call centers designed to improve the productivity and quality of the call center agents.
Provides call center hardware and software ranging from headsets to digital recording equipment to quality assurance software. A full service reseller of communications products and services to call centers worldwide.
Online marketplace for buying and selling call center equipment.
Specializes in interactive automated call center products including auto dialers, predictive dialing and PBX phone systems.
Offers call center solutions utilizing digital telephony systems, automated internet transaction capability, and live voice services.
Provides interaction management solutions for the enterprise contact center, e-businesses, and service providers, to seamlessly manage interactions with their customers across all communications media; phone, e-mail, and the web.
Manufacturer of beep-tone generators for recording applications and digital-to-analog converters. Products are sold to the call logging industry. This company was capitalized by private investment.
Offers enterprise communications solutions including call center products with fully integrated PBX capabilities. Headquartered in Dallas, Texas.
Developer of call center workforce management and custom telecommunications network software and provider of systems integration, telecommunications consulting and custom telecommunications network solution manufacturing services. The company i.
Offers distributed call center and web call center products, as well as Customer Relations Management (CRM) and Computer Telephony Integration (CTI).
Dealer of a variety of professional telephone headsets manufactured by Starkey.
Develops, markets, and supports products for high-level call center automation. Headquartered in Richmond Hill, Ontario, Canada.
Manufacturer of the MarkeTel MK II Predictive Dialer telemarketing hardware product.
Sells a predictive dialer system, powered by Windows 2000 OS & MSSQL database, which uses industry standard components. Full call blending.
Produces and distributes hardware and software solutions that work with equipment from Nortel Networks, Lucent, Siemens/Rolm. Also offers various levels of customer support and maintenance.
Supplier of PC-based call processing equipment to the telecommunications trade sector.
Provides call center monitoring equipment featuring recording component to help systems capture, store, analyze and replay calls.
Offers predictive dialing products and services, as well as training on call centers and computer telephony integration.
Manufacturer of automatic telephone call distribution management information systems equipment and real-time Internet front tools. Products are sold through distribution channels worldwide and direct to end-users.
Manufacturer of headsets integrating new communications technology.
Offers FTC compliant Predictive Dialer technology with CTI, IVR, advanced web enabled online agents and multimedia capabilities.
Develops PC-based telephony products such as PBX, call centers, voice mail, interactive voice response (IVR), IP telephony, fax, soft modems and ISDN routers. Headquartered in Norway.
Developer of call management products in conjunction with key supply partners.
Provides call center hardware, including open solutions through the Symposium Call Center Portfolio as well as solutions specifically for Meridian 1 and through Centrex.
Supplier of call processing products.
Provides predictive dialing solutions for call centers. Includes telescript predictive, database integration, scripting, reporting and CTI.
Developer of call monitoring software for call centers and IP Telephony solutions for call centers. Headquartered in Irving, Texas.
Provides web-based meeting services that enables companies to conduct highly productive and cost-effective online customer support sessions.
The Lucent page for call center hardware and software products and services.
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