Call Center Training

    Telecommunications > Call centers > Call Center Training

Impact Learning Systems: Call Center Training
Provides skills-based call center training programs for customer service, technical support, sales, and e-mail support representatives.

 
The Resource Center: Call Center Training Materials
Online seller of call center education and training materials including books, reports, videos, self-study materials and other educational sources.

 
Kathy Sisk Enterprises
Offers training products and consulting services for inbound/outbound call centers.

 
The Richardson Company: Call Center Training
Provides a broad range of call center training and education resources, including videos, CD-ROMs, self-study programs, audiocassettes, and books.

 
Entretel
Specializes in performance management and soft skills training for people in telephone-based customer service and sales positions.

 
The Call Center School
Provider of training for call center professionals, including classroom training, web seminars and e-learning programs for front-line staff and supervisors.

 
Richardson Company
Provides on-demand access to a comprehensive curriculum of consultative selling, telephone selling, and customer care eLearning programs.

 
Ward & Associates
Specializes in courses and consulting assistance with selling, customer service, networking, and account development, telemarketing and telephone skills.

 
Golden Voice Technology and Training,
Provides telephone companies and their operator services organizations with advanced training systems and specialized audio recording playback equipment. Based in Melbourne, Florida.

 
Incoming Calls Management Institute
Provider of training programs and educational resources on call center management.

 
TeleDevelopment
Provides full-service inbound and outbound solutions for existing and start-up call centers.

 
FindaSeminar: Call Center Training Seminars
Supplies listings of call center training seminars, conferences, and event nationwide, including searches by category and location.

 
LearnByWire.com
Offers access to animated customer service training movies online. These animated training movies are adapted from the video series produced by Telephone Doctor® Customer Service Training.

 
Knowlagent
Provider of Scheduled Learning™ technology for the call center industry.

 
Telephone Doctor
Customer service training company specializing in telephone skills, customer service training, communications, and coaching skills.

 
Call Center College
Provides soft and technical skills learning programs for people involved in the call center industry, including technical staff.

 
Learning Essentials, Inc.
Seeks to improve telephone sales proficiency and customer service for clients.

 
Media Partners: Call Center Training Videos
Designed for front line service personnel and includes manager support materials. Online previews and free shipping of online orders.

 
Simtrex
Provider of call center and customer relationship management simulation training for contact centers.

 
Call Centre Coach
Based in Australia, provides coaching and training to call center and telemarketing department.

 
Telephone System Learning
One day business seminar covering the purchase, move, or maintainence of a business telephone or voicemail system. Available in person or as a video course.

 
Cusomer Focus, Inc.
Customer service training program for all customer service representatives, including telephone call center, face-to-face, retail, telemarketing, hospitality, technical, and internal service professionals.

 
Phone for Success, Corp.
Provider of customized, on-site training for call center sales and service representatives and coaches.

 
MaraStar Communications
Provider of animated cartoons that deliver training and communications messages via email.

 
Nb of links = 24