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Provider of web-telephony communications solutions that let any size business create a virtual call center and corporate voice portal.
Solution provider of telecommunications services, including networking, voice mail, CTI and call centers.
An inbound call center utilizing computer telephony integration (CTI) to better manage, process, monitor, and track calls.
Develops and installs CTI software products to enhanse Lucent Comdial, Panasonic and Ericsson telephone systems. Based in Houston, Texas.
Provider of computer telephony network equipment and services.
Develops client/server computer telephony integration solutions worldwide. SOFTGEN's flagship product, CIMphony, is an open application development environment designed to orchestrate all components of a call center.
Develops, manufacturs and markets digital audio products including the Archivist Voice Logging Recorder. Based in Taipei, Taiwan with branch offices in the United States and China.
Developer of software solutions for call centers, help desks and customer service centers. The primary product is Xantel Connex(tm), which includes standalone features for remote agents (VirtualAgent) and web-based call centers (WebClick).
Provider of interative voice response systems, voice messaging and call processing systems.
Services include Voice-and-Data, Interactive Voice Response (IVR) integration, and web-based applications. Based in Denver, Colorado.
Manufacturer of voice mail auto attendant hardware including audio processing boards, speech/voice synthesizers, voice digitizers, voice recognition systems, FAX equipment and teleconferencing systems. Products are sold to the telecommunication.
Manufacturer of remote access servers and developer of server software. Software runs on Windows NT and NetWare. Products are sold to the telecommunications industry. This company was capitalized by private investment.
Specializes in the development of customized Interactive Voice Response (IVR) solutions. Also provides packaged CTI solutions such as screen pops, host and database integration, and desktop automation tools for the agent and supervisor that s.
Integrates databases such as TeleMagic, GoldMine, ACT and Microsoft Outlook to phone systems from Lucent, Inter-Tel, Nortel, Mitel, Toshiba, Tadiran and Comdial.
Offers predictive dialing products and services, as well as training on call centers and computer telephony integration.
Provides solutions for organizations that rely on telephone and Internet contact for prospecting, scheduling service, answering questions, and offering customer service or processing collections transactions.
Provider of telecommunications software and hardware specializing in computer telephony integration (CTI) systems.
Specialises in Customer Contact Strategy Technology, including CRM, E-Commerce & Call Center.
Offers CTI integration for predictive dialing, including voice, email, video, VOIP, call blending, scripting, recording, routing, and Web functions.
Provider of computer telephony (CTI) and interactive voice response (IVR) development suites and platforms for medium and large call volume counts.
Manufacturer of radiation detection equipment. Company also manufactures Inspector(tm) lead measuring equipment. Inspector(tm) comes with software to download information for analysis. Software runs on IBM compatibles. Products are sold to t.
Offers voice and data hardware integration cards for the call recording and voice/data logging industries.
A call center solutions company specializing in Automatic Call Distributors (ACD) and Interactive Voice Response (IVR).
Manufacturer of telecommunications products, including telephone systems, voice mail systems and computer telephone integration (CTI) products.
Offer customized computer telephony integration systems and business telephone solutions.
Provider of integrated solutions for call centers, including application development, implementation and support for Computer Telephony Integration (CTI), Integrated Voice Response (IVR) and agent desktop.
Implements and supports customer designed Voice Processing and Computer Telephony Integration solutions in the Pacific Northwest.
Developer of process monitoring software to the plastics industry as well as interactive voice response technology. Products are sold to the plastics industry, colleges and universities.
Offers customizable CTI solutions for small to large businesses.
Developer of the Automated Telephone Organization Management System (ATOMS),a turn-key computer telephony integration solution, offering innovations in predictive dialing and call blending.
Atlanta-based software development company that develops CTI applications for use with telephone switching installations. Provides support for call routing, enhanced call processing, card call processing, fraud protection, and call billing.
Provides computer telephony products including voicemail, faxmail, and unified messaging solution.
A leading provider of communications networks and services designed to enable businesses and agencies of all sizes to achieve superior results.
Computer telephony integration (CTI) equipment and software including telephone answering equipment, telephone messaging systems, unified messaging systems and digital voice recorder system and applications.
Developer of computer telephony integration software and provider of systems analysis, conversion, consulting and integration services. CallPro(R) allows integration of IBM CallPath with the user's applications. It features intelligent answeri.
Developer of telecommunications software specializing in automatic call center solutions. The software runs on PC-based systems. Products are sold to multiple industries. This company was capitalized by private investment.
Specializes in inbound caller ID screen pops, help desk customer support, outbound prospecting using predictive dialing, business to business power dialing, interactive voice response (IVR) and Broadcast faxing.
Provider of client-based computer telephony integration (CTI) and voice over Internet protocol (VoIP) solutions.
Provider of hardware and software to telecom operators.
A leading provider of communications networks and services designed to enable businesses and agencies of all sizes to achieve superior results.
Solutions provider of e-customer relationship management, computer telephony (CTI) and Internet systems.
Technology-based company with divisions in electrical engineering, telemetry, wireless solutions and remote monitoring.
Provider of design and consulting services specializing in telephone, voice mail, automated attendant and voice response systems. The company is also a distributor of copiers, facsimile, dictation and word processing equipment. Services are pr.
Developer and manufacturer of products for computer telephony integration and for telecom enhanced network services using technologies such as interactive voice response, voice recognition, messaging, fax and web browsers. Developer of graphica.
Services in the design, development, implementation, and support of distributed CTI and voice response systems software.
Provides telephone and computer integration for small and medium business, featuring Praxon, Nortel, Ascend, Zetafax and Internet and Intranet Solution.
Software company headquartered in Montreal, Canada that develops software telephony systems for call centers without the need of PBX or other telephony hardware except for the DIALOGIC telephony interface cards.
Designs, develops and supplies network-quality hardware and software components and provides design and customization services.
Specializes in providing computer/ telephone integration (CTI) and automated voice processing systems. Offers both packaged products and customized solutions based on Dialogic’s computer telephony platform and company developed software.
Defines the access to one or more of the following areas of functionality: Call Control, Telephone Physical Device Control, Media Services for Telephony, and Administrative Services for Telephony.
Developer of computer telephony software development tools and telephony hardware.
Design Computer Telephony Integration solution - a fully integrated system composed of hardware, middle-ware, software applications, development tools, and system-management tools using a uniform and open architecture based on the latest open te.
Focus on providing Computer Telephony Integration (CTI) to the Regional Bell Operating Companies (RBOC's) and large independent telephone operating companies, such as GTE, Sprint and Citizens Data Network Companies and Telephone Service Distribu.
Developer and supplier of CTI and PBX link/TSAPI based solutions, Outbound call systems and a range of dialing applications.
Developer of interactive voice response application generation software. Manufacturer of voice processing systems. Products are used to allow information in PC databases to be accessed via standard touch telephone.
Specialized in integrating call center solutions to build state of the art systems based on industry standards. Includes computer telephony.
Provides interaction management solutions for the enterprise contact center, e-businesses, and service providers, to seamlessly manage interactions with their customers across all communications media; phone, e-mail, and the web.
Offers CTI technology to companies through software applications such as desktop telephony and automatic call distribution. Also have a solutions group to customize existing software or create unique applications.
Solutions provider of CTI call center systems to the finance, hospitality and transportation industries.
Supplier of contact center automation systems. Its flagship product, eCenter, is a fully integrated contact center automation system that automatic call distribution (ACD), computer telephony (CTI), electronic payment processing, and interactive.
Provider of voice and data solutions for CTI with a focus on call logging and call centers.
CTI based MediaLynx integrates predictive dialing, voice, e-mail, Web, VoIP and video in a Call Center CTI multimedia software package.
Offers interactive voice response and recognition system (IVR), computer telephony software and call center solutions.
Designs, manufactures, and markets Computer Telephony (CT) products.
Offers Telcos, Cellcos, ISPs and Portals a suite of messaging services on one platform. One mailbox for email, voice, fax and video.
Solution provider for computer telephony packages, computer telephony voice cards and developer toolkits.
CTI company providing VoiceXML IVR systems and software for XML-based IVR integration, speech recognition and text-to-speech synthesis.
Supplier new and reconditioned systems such as: voice mail, Computer Telephony CTI, IVR Systems, parts and support.
A full service provider of computer telephony integration solutions, including interactive voice response systems, inter/intranet electronic commerce applications, and call center telephony integration.
Call center specializing in computer telephony integration and interactive voice response systems.
Developer and deployer of computer telephony systems and services.
Provider of computer telephony integration (CTI) products that log and display real-time call information on incoming and outgoing call traffic.
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