Email Newsletters in Telecommunications

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Telecommuting Review
Provides information concerning telecommuting, teleworking, the virtual office, and related topics.

 
Customer Service Newsletter
Reports on practical, action-oriented techniques and tactics for improving customer service operations.

 
IDC Newsletters
Provides information focused on technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers and users of information technology.

 
Red Herring E-Newsletters
Redherring.com newsletters with analysis and commentary on how technology business news affects other industries and the economy.

 
Gartner Group E-mail Newsletter
Provider of business technology research news.

 
Hoover's Industry News Digest: Telecommunications
Provides free subscription to Industrial News Digest for the healthcare industry, delivers brief, summaries of the day's most significant news stories.

 
The Front Lines - Telecommunications and Technology Newsletter
Bimonthly publication of the Helein Law Group providing regulatory and legal updates on issues affecting the competitive industry.

 
CEA eNewsletter Subscription
Consumer Electronics Association newsletters subscription page. Available titles include Mobile Electronics Monitor and CEO Perspectives.

 
Call Center Exchange Newsletter
Provides the latest industry trends and developments in call centers.

 
Technology Review
Email updates and articles from the Massachusetts Institute of Technology (MIT) magazine of innovation.

 
The Standard Newsletters
Free newsletters from The Industry Standard magazine.

 
Telemanagement
Provides information for Canadian managers to deal effectively with business telecommunications.

 
Help Desk Institute
Provides information about the technologies, tools, and trends of the help desk and customer support industry, as well as customized training and certification programs for both the individual and site support organization.

 
The DBS Report
Analysis of direct-broadcast satellite ventures. Projects future scenarios, costs and values. Fee-based newsletter published by Paul Kagan.

 
Incoming Calls Management Institute
Institute offers training programs and educational resources to call center management professionals throughout the Americas, Europe, the Middle East, Asia, the Pacific Rim and Africa.

 
SCOpE
Provides call center information including call center design, ways to improve a call center and value added services.

 
TelephonyWorld
Provides a vast array of resources for the converging voice and data industry.

 
Queue Tips
Interactive e-mail bulletin that provides call center managers a forum to exchange questions and answers, experiences and tips.

 
The Workforce Management Group
Provides a vast array of information pertaining to the information technology industry.

 
Support Industry.Com
Provides information on support automation, outsourcing, customer relationships, service marketing, electronic support, training and certification, industry analysts, editors and associations.

 
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