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| Comuniq Develops PC-based telephony products such as PBX, call centers, voice mail, interactive voice response (IVR), IP telephony, fax, soft modems and ISDN routers. Headquartered in Norway.
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Computer Talk Technology New York-based software development company specializing in development of compilers, emulators, and games.
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System Management Software, Inc. Provider of workforce management solutions for ACD call centers. Creator of ROMAN, an integrated line of software modules.
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Centergistic Solutions, Inc. Provides communications management products and services, including real time communicatons and statistical monitoring systems, call accounting and consulting services.
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Automated Call Distribution for the Small Office This article discusses the advantages of an automated call distribution system in small office environments. By: H Gregory
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Sigmaworx: ACD Solutions Offers solutions for inbound, outbound, and blended call centers, including automatic call distribution (ACD), IVR, and agent voice mail.
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Portage Communications, Inc. Manufactures and sells Call Center Designer and SimACD, two software tools available for managing an inbound call center.
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Simple Simon Automated and Predictive dialing solutions using SpitFire technology for voice, fax, and email broadcasting.
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Ineto Services: Automatic Call Distributor (ACD) Provides customer communications management services, including automated call distribution, on a hosted, pay-per-use basis.
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Voicetel: Auto Call Distribution Sells telephone networking equipment, including automatic call distributors (ACD). Features ACDs manufactured by Prelude, Minuet, and Cinphony II.
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AMCAT: ACD Automatic Call Distribution Offers ACD software with IVR integration, caller ID, DNIS, and ANI. Provides call routing to pre-selected groups or remote agents.
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